Docs

LuluDesk docs

Everything you need to install, configure, and debug your LuluDesk widget. Start with the quickstart for a five-minute install, then dig into integrations, pricing, and the FAQ.

Getting started

Start here

Quickstart

Signup → knowledge source → embed snippet → first chat reply in 60 seconds.

Widget

Install the widget

Add the 1-line script tag to your site and go live in under 5 minutes.

Customisation

Identity

Souls & Memory

Give your assistant a name, voice, and rules. Author a soul and unlock visitor memory.

Integrations

Integrations overview

Connect LuluDesk to your CMS or data source for automatic knowledge-base sync.

Integrations

WordPress

Auto-sync posts and pages via the LuluDesk WordPress plugin and webhook.

Integrations

Shopify

Add the widget to your Shopify storefront by pasting one script tag into theme.liquid.

Integrations

Squarespace

Install the widget site-wide via Squarespace Code Injection (Business plan and up).

Plans and policy

Pricing

Plans and pricing

What each tier includes, how hourly turn rates work, and how the spend cap protects you from surprise bills.

FAQ

Frequently asked questions

Pricing, what counts as a message, how citations work, language support, and twenty more answers.

API reference

REST API

Gateway API

Send messages to your assistant over HTTP from any language or platform.

REST API

Insights API

Read conversations, handoffs, usage metrics, and knowledge sources with a workspace-scoped API key.

Examples

Snippet templates

Copy-ready setups for FAQ bots, sales handoffs, post-purchase support, and ecommerce returns.

Help

Troubleshooting

Common issues across widget, crawl, chat quality, and integrations — with fixes.

Widget

Widget troubleshooting

Chat bubble not showing, CSP errors, domain allow-listing, and more.

Release notes

Changelog

What's new in LuluDesk — feature updates, fixes, and improvements.

Something missing? Open an issue or reach out via the in-app feedback button and we'll add it.